Refund and Return Policy

Service Type	Cancellation Time	Refund Eligibility
Desert Safari Tours	More than 48 Hours Before Tour	100% Refund
Desert Safari Tours	24–48 Hours Before Tour	50% Refund
Desert Safari Tours	Less than 24 Hours Before Tour	No Refund
VIP Desert Safari Dubai	More than 72 Hours Before Tour	100% Refund
VIP Desert Safari Dubai	Less than 72 Hours Before Tour	No Refund
Private Desert Safari Dubai	More than 72 Hours Before Tour	100% Refund
Private Desert Safari Dubai	Less than 72 Hours Before Tour	No Refund
Hatta Tour Dubai	More than 48 Hours Before Tour	100% Refund
Hatta Tour Dubai	Less than 48 Hours Before Tour	No Refund
Dubai City Tour	More than 24 Hours Before Tour	100% Refund
Dubai City Tour	Less than 24 Hours Before Tour	No Refund
Abu Dhabi City Tour	More than 48 Hours Before Tour	100% Refund
Abu Dhabi City Tour	Less than 48 Hours Before Tour	No Refund
Dhow Cruise Dubai Marina	More than 24 Hours Before Cruise	100% Refund
Dhow Cruise Dubai Marina	Less than 24 Hours Before Cruise	No Refund
Yacht Rental Dubai	More than 72 Hours Before Departure	100% Refund
Yacht Rental Dubai	Less than 72 Hours Before Departure	No Refund
Attraction Tickets (Burj Khalifa, Dubai Frame, Museum of the Future, IMG Worlds, Atlantis Aquaventure, etc.)	After Ticket Issuance	Non-Refundable
Airport Transfer Services	More than 24 Hours Before Service	100% Refund
Airport Transfer Services	Less than 24 Hours Before Service	No Refund
No Show / Missed Tour	Any Service	No Refund
Unused Services	Any Service	No Refund

Important Notes

Refunds will be processed to the original payment method used during booking.

Refund processing may take 7–21 business days, depending on the bank or payment provider.

Rescheduling requests are subject to availability and may incur additional charges.

HFT Tourism LLC reserves the right to cancel or reschedule tours due to extreme weather conditions, government restrictions, operational requirements, or force majeure events.

In case of cancellation by HFT Tourism LLC, customers will be offered an alternative date or a full refund.